Vietnam Airport Fast Track on Arrival: Skip the Immigration Queue

You land in Vietnam after a long flight, and the first thing you see is a long queue at passport control. At busy times, especially in the evening and in the holiday season, the wait can take an hour or more. If you still need a visa on arrival, there is a second queue before that one. Our Vietnam airport fast track service is made for exactly this moment. A member of our team meets you with a name board at the entrance to the arrival hall, helps you at the visa counter if you need it, and takes you through immigration by the priority lane.

The service is available at 13 international airports in Vietnam, from USD 45 per person. Book at least 24 hours before your flight, so we can arrange staff at the airport. Later bookings carry an urgent surcharge.

We are a private travel service, not the Vietnamese government. Vietnam Immigration still checks your passport and visa and decides on your entry.

Who arrival fast track is for

Vietnam airport fast track is useful for any traveller, but it helps most when time, comfort or language matters:

• First-time visitors. You do not need to work out where to go, which queue to join or what the officers will ask for. You follow our staff.
• Travellers with a visa on arrival. You need to stop at the landing visa counter, hand in your documents and wait for the visa before you can queue for passport control. Our staff help you through both steps.
• Chinese e-passport holders. Vietnam does not stamp visas into Chinese e-passports with the nine-dash line map. Instead, you receive a loose-leaf visa at the landing visa counter, even with an e-visa. As a result, you face the same extra stop as visa-on-arrival travellers, and fast track helps here too.
• Families with children and older travellers. A long standing queue after a night flight is hard for children and grandparents. With fast track, the whole group moves together through the priority lane.
• Business travellers. If you have a meeting soon after landing, fast track saves time at the airport.
• Travellers with a domestic connection. If you continue to another city on a domestic flight, our VIP + domestic connection package takes you from arrival to the domestic terminal.

Do you need to book fast track?

Vietnam’s international airports have priority lanes at passport control. Some travellers can use them for free, without booking any service:

• APEC Business Travel Card (ABTC) holders;
• diplomats and holders of service (official) passports;
• high-ranking government officials;
• aircrew;
• business-class passengers and top-tier frequent flyers of Vietnam Airlines, Vietjet Air and Bamboo Airways (for example Lotusmiles Platinum or Titanium, or SkyTeam Elite members).

If you belong to one of these groups, you already have this privilege and do not need our service.

Most travellers, however, do not. If you fly economy, or hold an ordinary passport without one of these cards or memberships, you normally join the long public queue. Our Vietnam airport fast track service is made for you: our staff meet you and take you to the priority lane, so you save the waiting time. Some of our customers are simply not in a hurry but want to enjoy the VIP experience after a long flight, and that is welcome too.

How Vietnam airport fast track works on arrival

Step 1: Meet our staff at the arrival hall

After you leave the plane, follow the signs for arrivals. Our staff wait at the entrance to the arrival immigration checkpoint, before the immigration counters, holding a board with your name. We work 24/7, including for flights that land around midnight. Keep your phone switched on after landing, in case we need to contact you on WhatsApp, WeChat or by phone.

Step 2: The visa counter, if you need it

If you enter with a visa on arrival, our staff take you to the landing visa counter and help you hand in your documents quickly. You pay the USD 25 government stamping fee at the counter yourself, in cash. We do not charge an extra service fee for this help. If you hold a Chinese e-passport, you collect your loose-leaf visa at the same counter, and our staff help you in the same way.

If you have an e-visa and a passport that can be stamped, or you enter visa-free, you skip this step.

Step 3: The priority lane at passport control

Next, our staff take you to the priority lane at passport control. Instead of joining the long public queue, you go through a shorter lane, and you usually finish the immigration check within minutes. The immigration officer still checks your passport and visa as usual, stamps your entry, and may ask where you will stay in Vietnam and for how long. Therefore, keep your hotel address and your return or onward flight ready.

In rare cases, a traveller is sent to a health or plant-and-animal quarantine counter first, for example after coming from an area with a disease outbreak or when carrying goods that need quarantine. Our staff stay with you if this happens.

Step 4: Baggage and customs (VIP packages)

With a VIP package, our staff stay with you after passport control. They help you find your baggage belt and collect your luggage, then take you through customs to the exit. At customs you choose the green channel if you have nothing to declare, or the red channel if you do. You fill in any customs declaration yourself, and our staff show you where to go. After customs, a final security check of your bags may take place before you leave the airport.

Step 5: Exit, or your domestic connection

Finally, you meet your driver or take a taxi or public transport. With the VIP + domestic connection package, our staff help you get to the domestic terminal, by taxi or the airport bus, so you can check in for your next flight.

Arrival fast track packages and prices

Not included in any package: the visa itself, the USD 25 government stamping fee for a visa on arrival, passport photo fees, and taxi or bus fares. The Standard package does not include help at baggage claim or at customs; choose VIP if you want that help.

Urgent booking surcharge

We recommend booking at least 24 hours before your flight, so we can arrange staff at the airport. If you book close to your arrival date, an urgent surcharge is added to the package price. The booking form calculates it from your arrival date and shows it before you pay:

Which package should you choose?

• Standard is enough if you travel light and want to skip the immigration queue.
• VIP suits families, older travellers and anyone with several bags, because you have help until you walk out of the airport.
• VIP + domestic connection is for travellers who fly on to another Vietnamese city on the same day.

Airports where we offer fast track

You can book arrival fast track at these international airports:

What to bring when you land

• Your passport, valid for at least 6 months.
• Your visa: a printed e-visa, or for a visa on arrival the approval letter, the completed NA1 form, 2 passport photos and USD 25 in cash. If you can enter visa-free, you do not need a visa.
• Your phone, switched on, with the number or chat app you gave us.

Customs after Vietnam airport fast track: what you may bring

After passport control and baggage claim, every arriving traveller passes customs, with or without Vietnam airport fast track. The rules below come from Vietnam’s customs regulations (Decree 134/2016/ND-CP on duty-free allowances, Circular 15/2011/TT-NHNN on cash and Circular 11/2014/TT-NHNN on gold). Rules can change, so check with Vietnam Customs if you carry large amounts.

Duty-free allowance per person

Travellers under 18 get no alcohol or tobacco allowance. If one bottle takes you over the alcohol limit by 1 litre or less, the whole bottle stays duty-free. If you go over the limits, you declare the extra goods in the red channel and pay tax on them.

When you must declare at customs

You must use the red channel and fill in a customs declaration if you:

• carry more than USD 5,000 in cash (or the same value in another currency) or more than VND 15,000,000;
• carry gold jewellery or gold art objects of 300 g or more in total (foreigners should not bring gold bars or raw gold);
• carry precious metals or gemstones, or cheques, worth VND 300,000,000 or more;
• carry more alcohol, tobacco or goods than the duty-free allowance;
• have baggage sent separately (unaccompanied baggage), or goods you bring in temporarily and take out again.

Bank cards and traveller’s cheques do not count towards the cash limit.

Medicine and prohibited items

You may bring medicine for your own treatment with the prescription: up to 7 days’ supply of narcotic medicines, or up to 10 days of psychotropic medicines, at the prescribed dose. Some goods are prohibited, for example weapons, ammunition and explosives, fireworks and sky lanterns, and publications banned in Vietnam.

How to book arrival fast track

Booking Vietnam airport fast track takes a few minutes on our fast track booking form:

1. Choose Arrival Fast Track Service.
2. Choose your package: Standard, VIP or VIP + domestic connection.
3. Enter your flight number, airport, arrival date and arrival time, in Vietnam time.
4. Upload a passport scan for each traveller and your visa, or tick the box to send them later by email. For a group, add each traveller on the form, because the price is per person.
5. Add your email and a phone, WhatsApp or WeChat contact.
6. Pay online by PayPal, which also accepts credit and debit cards, or by Alipay.

Please book at least 24 hours before your flight. That gives us time to arrange staff at your airport. If you book later, the form adds the urgent surcharge shown above. If something is missing, our team contacts you by email.

We use your documents only to arrange the service, and we delete uploaded documents every week.

Flight delays and missed meetings

Flights are often delayed or arrive early. Our staff follow your flight on the airport arrival display and adjust the meeting time, so you do not need to rebook. If your flight is cancelled and you do not arrive, or if our staff cannot find you at the meeting point, we refund the amount we received. See our refund policy.

You still need a visa

Vietnam airport fast track is not a visa. Before you fly, make sure you have one of these:

• an e-visa from the official portal evisa.gov.vn or through our service;
• a visa-on-arrival approval letter, for arrival by air;
• or visa-free entry, if your passport qualifies.

If your e-visa is still in processing and your trip is close, see our guide to what to do when your e-visa is still in processing.

Departure fast track

We also help on departure. Our staff meet you at the agreed point in the terminal and guide you to your airline’s check-in counter, where you check in yourself. Then we take you through exit immigration by the priority lane. Departure Standard costs USD 45 per person. Departure VIP costs USD 80 per person and also includes the priority lane at security.

Vietnam airport fast track FAQ

My flight lands at midnight. Will your staff be there?

Yes. We work 24 hours a day, 7 days a week, so our staff are at the airport for late-night and early-morning arrivals too.

What if my flight is cancelled or I do not travel?

You get a refund if you do not arrive, for example because your flight is cancelled, and also if you arrive but cannot find our staff.

Does fast track guarantee entry to Vietnam?

No. Fast track saves you time in the queue. Vietnam Immigration still checks your passport and visa and decides on your entry.

Where exactly will I meet the staff?

At the entrance to the arrival hall, before the immigration counters. Look for a board with your name on it.

What if my flight is delayed?

Nothing changes for you. Our staff follow the arrival display and wait for your flight.

How far in advance should I book?

At least 24 hours before your arrival, so we can arrange staff at the airport. Booking 3 days or more ahead also avoids the urgent surcharge (USD 20 to USD 50).

Is the visa-on-arrival stamping fee included?

No. You pay the USD 25 government stamping fee at the landing visa counter, in cash. Our help at that counter is included in every package.

Can I book for my family or a group?

Yes. Add each traveller on the form. The price is per person, and the whole group goes through the priority lane together.

I hold a Chinese e-passport. Does fast track help?

Yes. You stop at the landing visa counter to collect your loose-leaf visa, even with an e-visa. Our staff take you through that counter and then the priority lane.

How do I pay?

Online when you book, by PayPal (credit and debit cards accepted) or by Alipay. Prices are in US dollars.

Prices and service details checked on 7 November 2026.