Why Is my Vietnam e-visa still “In Processing”?

Normally, a Vietnam e-visa takes 3–4 working days to be processed. If your application is delayed, possible reasons include:

  • You received an email asking to update details, such as:
    • A more specific Vietnam address of stay.
    • A new passport photo or portrait photo (if the upload was invalid).
    • Name correction (if your name doesn’t match ICAO standards).
    • Confirmation of residence (visas are only issued to travelers living abroad, not those already residing in Vietnam).

If you received such an email, your application timeline resets. The 3–4 working days count starts again after you submit the updated information.

Tip: The Vietnam e-visa processing time is calculated in working days only (Monday to Friday). Please note that weekends and Vietnamese public holidays are not counted.

What if I already booked flights but my e-visa application is still processing?

If your trip is fixed and you cannot wait any longer, you can apply for the Vietnam evisa expedited service. This is an urgent processing service that helps you get your visa result within hours instead of days, with a 100% on-time guarantee.

What Is the Vietnam evisa expedited service?

The Vietnam evisa expedited service is designed to speed up your Vietnam e-visa approval. It is especially useful when:

  • You applied more than 3 working days ago but the status is still “in processing”.
  • You have an upcoming flight and need your e-visa urgently.
  • You need help updating your documents (passport photo, portrait photo, or personal details).

For example, if your flight is tomorrow afternoon and your visa is still not approved, you can request the 4-hour urgent service to receive your e-visa result on the same day, giving you peace of mind before check-in.

Which documents is required for Vietnam evisa expedited service

To apply for Vietnam e-visa expedited service, you need to provide the following:

  • Application code
  • Email used to submit your e-visa application
  • Time you want to receive visa result

Note: After checking, if it is found that the passport photo and portrait you registered are invalid, you will be asked to provide another photos.

How much is the Vietnam E-visa Expedited Service and How fast is it?

Depending on your urgency, you can choose from several expedited processing options: 3 working days, 2 working days, 1 working day, 4 hours, 2 hours, or even 1 hour (special case – contact us directly).

⚠️ Please note: Processing is only counted during Vietnam Immigration’s official office hours (8 AM – 6 PM Vietnam time / 9 AM – 7 PM Hong Kong time). Weekends and public holidays are excluded.

The service fee varies depending on your entry port (Northern ports such as Hanoi, Da Nang, Lao Cai, etc., or Southern ports such as Ho Chi Minh, Nha Trang, Phu Bai, etc.). Prices may change, so please refer to the table below or contact us directly for the most accurate rate.

Processing timeNorthern portsSouthern ports
3 working days35 USD35 USD
2 working days45 USD45 USD
1 working day65 USD65 USD
4 working hours80 USD80 USD
2 working hours125 USD Contact us
1 working hours Contact us Contact us

How to check your Vietnam E-visa status

Vietnam evisa search interface

Even if you don’t use fast-track, you can check your e-visa status on the official government portal: https://evisa.gov.vn/e-visa/search

You will need to enter:

  • Application code
  • Registered email
  • Date of birth
  • Captcha code

If approved, download and print your e-visa for entry.

How to use your Vietnam E-visa

Once approved, here’s how to use your e-visa:

For all passports

  1. Download and print your Vietnam e-visa.
  2. Show the printed e-visa at airline check-in to get your boarding pass.
  3. Present your passport and printed e-visa at Vietnam immigration upon arrival.
  4. Keep your e-visa until you leave Vietnam.

For Chinese e-passports

  1. Print your approved e-visa.
  2. At Vietnam airport, go to the Visa on Arrival / Landing Visa counter.
  3. Submit your passport, printed e-visa, one portrait photo (white or blue background).
  4. Receive a separate paper visa (no need to pay stamp fee), then proceed to immigration.
  5. Keep this paper visa until you exit Vietnam.

Final Thoughts

If your Vietnam e-visa is still in processing and your trip is near, don’t panic. The Vietnam e-visa expedited service helps you get results within hours and ensures your travel plans are not affected.

Our team has over 15 years of experience in Vietnam visa support and has helped thousands of travelers worldwide. If you need urgent advice or fast-track support, contact us today for the quickest solution.

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About the Author:

Dofu is a dedicated professional with a dual background in Business Administration and Information Technology. Since 2015, he has specialized in processing Vietnam visas, helping tens of thousands of customers from around the globe navigate the application process quickly and reliably.